Looking for reliable shuttle services in Houston? Get Transportation has been serving the Houston and Galveston areas since 2000, providing professional, comfortable, and affordable transportation solutions for individuals, families, businesses, and groups. Whether you need airport transfers, cruise terminal transportation, or group travel arrangements, our experienced team and modern fleet ensure a smooth and stress-free journey every time.
With over 20 years of experience, more than 50,000 satisfied customers, and a 99.5% on-time guarantee, we’ve become Houston’s most trusted shuttle service provider.
Transportation should be simple, convenient, and reliable. That’s exactly what we deliver. Here’s what sets Get Transportation apart from other Houston shuttle providers:
We’re not just a shuttle company—we’re your transportation partner committed to making your journey comfortable and hassle-free.
Our Houston airport shuttle service is the most convenient and cost-effective way to get to and from the city’s major airports. We serve both George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU).
What We Offer:
Services
Planning a cruise vacation? Our Galveston shuttle service provides convenient, reliable transportation between Houston-area airports and hotels to the Port of Galveston.
Popular Galveston Routes:
Service Includes:
Travel Time from Houston to Galveston:
Our corporate transportation solutions are perfect for
Corporate Benefits:
Popular Hotel Destinations:
Tourist Areas Served:
Planning a special event? Our event shuttle services handle transportation for:
Getting shuttle transportation in Houston is easy. Here’s how our booking process works:
Booking Options:
Route | Price Range | Travel Time |
IAH to Downtown Houston | $45-65 | 25-35 min |
HOU to Downtown Houston | $35-55 | 15-25 min |
IAH to Katy/Energy Corridor | $50-70 | 30-40 min |
IAH to The Woodlands | $60-80 | 35-45 min |
HOU to Sugar Land | $50-70 | 25-35 min |
Route | Price Range | Travel Time |
IAH to Galveston Port | $95-125 | 60-75 min |
HOU to Galveston Port | $85-105 | 50-65 min |
Downtown Houston to Galveston | $80-100 | 45-60 min |
Hotel to Galveston Port | $60-85 | 30-50 min |
Return Trip (any route) | Discounted 15-20% | Same |
Get Transportation serves the entire Greater Houston area, including:
We cover a 200-mile radius around Houston, including Galveston, Beaumont, and College Station. If your destination isn’t listed, call us—we likely serve it!
Perfect for individuals, couples, small families, or small business groups.
Our most popular option for groups, families, and corporate events.
Our premium option for large groups and extended trips.
Q: How far in advance should I book a shuttle?
A: We recommend booking at least 2-3 days in advance, especially for airport transfers or during peak seasons (holidays, summer). However, we do offer last-minute bookings within 24 hours based on availability. For large groups, we suggest booking 2+ weeks ahead.
Q: Can I book a shuttle for a specific date and time?
A: Absolutely! You can specify your preferred date and time when booking. For airport pickups, we adjust your pickup time based on your actual flight arrival time. For other services, we work with your schedule.
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, American Express, Discover), cash upon pickup, and electronic bank transfers for corporate accounts.
Q; Can I modify or cancel my reservation?
A: Yes! Cancellations made 24+ hours before your scheduled pickup receive a full refund. Cancellations within 24 hours may incur a cancellation fee. Modifications can be made anytime by calling 800-794-9499.
Q: Do you offer group discounts?
A: Yes! Groups of 4+ receive discounts. Groups of 6-12 get 10% off, groups of 13-20 get 15% off, and groups of 21+ receive special custom pricing. Contact us for your specific group rate
Q: How do you track flights for airport pickups?
A: We use real-time flight tracking technology to monitor your flight status. If your flight is delayed, we automatically adjust your pickup time. You’ll receive updates via email and phone
Q: What time should I schedule my airport pickup?
A: We typically recommend scheduling your pickup 3-4 hours before a domestic flight and 4-5 hours before an international flight. This allows time for parking, check-in, and security.
Q: Where will the driver meet me at the airport?
A: We’ll meet you at the arrivals/ground transportation area. You’ll receive specific instructions and your driver’s phone number in your confirmation email. Look for our vehicle with your name on a sign.
Q: Is luggage handling included?
A: Yes! Our drivers provide luggage assistance at no extra charge. We can accommodate standard luggage for 2-4 passengers per vehicle. Oversized luggage or additional bags may incur a small fee.
Q: What if my flight is delayed or I need to change my pickup time?
A: No problem! Contact us immediately with the new flight information. As long as you’re not yet picked up, we’ll adjust your reservation at no charge.
Q: How long does it take to get from Houston to the Galveston cruise terminal?
Travel time depends on your starting location:
Q: What time should I schedule my pickup for a cruise departure?
A: Most cruise ships depart in the evening (4-6 PM), so we recommend scheduling your pickup to arrive at the port 2-3 hours before departure. We typically suggest pickups between 1-2 PM for 5 PM departures.
Q: Can you accommodate large cruise luggage?
A: Yes! Our shuttle buses and charter buses have large luggage storage areas designed to handle cruise luggage. Oversized bags and multiple pieces per person are not a problem.
Q: Do you offer return trip pickups from the cruise port?
A: Absolutely! You can book round-trip service when scheduling your initial trip, and we’ll coordinate your return based on your ship’s arrival time. Return trips typically depart the port 30-60 minutes after docking.
Q: What if my cruise arrives early or late?
A: We’re flexible! Just contact us with your new arrival time, and we’ll adjust your pickup accordingly. There are no fees for schedule changes.
Group & Corporate Questions
Q: Do you offer corporate accounts?
A: Yes! We offer corporate accounts with fixed monthly rates, billing options, and dedicated account management. Call 800-794-9499 for corporate pricing.
Q: Can you handle groups with special needs or accessibility requirements?
A: Absolutely! We have wheelchair-accessible vehicles available. If you have passengers with special needs, let us know during booking, and we’ll ensure proper accommodations.
Q: Do you offer tours or sightseeing shuttles?
A: Yes! We provide custom tour services around Houston, including visits to Space Center Houston, museums, restaurants, and entertainment venues. Call for custom tour pricing.
Q: Can I request a specific driver?
A: For regular corporate accounts, we’ll do our best to assign the same driver when possible. This builds familiarity and ensures consistent service quality.
Q: Are your drivers professionally trained and licensed?
A: Yes! All drivers are:
Q: What safety measures are in place on the vehicles?
A: Every vehicle includes:
Q: What is your on-time guarantee?
A: We guarantee 99.5% on-time arrivals. If we’re more than 5 minutes late, we’ll credit 10% of your fare to your account. This guarantee reflects our commitment to punctuality.
Q: Are your vehicles clean and sanitized?
A: Yes! Every vehicle is thoroughly cleaned after each trip, including:
Q: Are there any hidden fees?
A: No! Our pricing is completely transparent. The quote you receive is the price you pay. No hidden fees, no surprises. See our pricing section above for all rate information.
Q: Do you offer discounts for seniors or students?
A: Ask about our special group rates when booking. We have various options that may apply to your situation.
Q: What’s your refund policy?
A: Full refunds are available for cancellations made 24+ hours before pickup. Cancellations within 24 hours may incur a 50% cancellation fee. Weather-related cancellations are typically refunded in full.
Q: Do you offer insurance coverage?
A: Yes! All our vehicles carry comprehensive liability insurance. Your safety and belongings are protected during transport.
Q: Can I bring luggage on the shuttle?
A: Yes! Reasonable luggage is included. Most passengers bring 1-2 carry-on sized bags plus a checked bag. Oversized or excess luggage may have small additional fees.
Q: Is Wi-Fi available on the shuttles?
A: Wi-Fi is available on select shuttle buses and charter buses. Ask about Wi-Fi availability when booking if it’s important for your trip.
Q: What should I bring for my shuttle ride?
A: Bring your confirmation email, ID, and payment method (if not pre-paid). That’s it! We handle everything else.
Q: Do you offer pet-friendly transportation?
A: We can accommodate pets on a case-by-case basis. Contact us directly to discuss your pet transportation needs.
Q: What if I need a special stop during my shuttle ride?
A: We can arrange special stops within reason. Let us know during booking or call your driver directly if you need to add a stop.
Q: How can I contact customer service?
A: Multiple ways to reach us:
When you book with Get Transportation, you’re backed by our service guarantees:
99.5% On-Time Guarantee
If we’re more than 5 minutes late picking you up, we’ll credit 10% of your fare to your account. We take punctuality seriously.
Cleanliness Guarantee
Every vehicle is thoroughly cleaned before your ride. If your vehicle doesn’t meet our high cleanliness standards, let us know, and we’ll make it right.
Safety Guarantee
Your safety is our top priority. All drivers are professionally trained, licensed, insured, and background-checked. All vehicles are regularly inspected and maintained to the highest standards.
Customer Satisfaction Guarantee
If you’re not completely satisfied with your shuttle service, we’ll work with you to make it right. Your satisfaction is our goal.
Fair Pricing Guarantee
No hidden fees. No surprise charges. The quote you receive is the price you pay, period.
Professional Service Guarantee
Our drivers are courteous, knowledgeable, and professional at all times. Expect friendly service, helpful recommendations, and genuine care for your experience.
We recommend booking as early as possible, especially during holidays, cruise seasons, and major Houston events.
Yes. We offer shuttle services to and from George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU).
Absolutely. We offer shuttle buses, mini coaches, and charter transportation for groups of all sizes.
Yes. Our IAH to Galveston shuttle service is one of our most popular transportation options for cruise passengers.
When you need reliable, comfortable, and professional transportation, trust Get Transportation to deliver an exceptional experience. Our dedication to safety, punctuality, and customer satisfaction makes us a preferred choice for Shuttles throughout the region.
Whether you’re traveling in town or worldwide, you’ll enjoy the same professional black car service and duty of care.
